Careers
Find a place to work where you discover a work experience where diverse ideas are met with enthusiasm, aspirations to learn, and make your dream job into reality.
We at Ceepaa Creative Studio bring you a friendly environment with lots of fun and inspiring thoughts to create a talented team to deliver solutions globally.
Currently we have openings for the following positions
Support Manager
Designation : Support Manager
Education : UG - B.Tech / B.E. - Any Specialization, Computers PG - MCA / M.Sc (IT) / M.Sc Computer science (or) Equivalent experience
Skills Required:
* Capable of managing the tech support team.
* Excellent in developing plans and executing it.
* Should be capable of handling the international clients.
* Strong analytical, problem-solving, and debugging skills.
* Assisting the team to address any kind of support issues.
* Must be process oriented with good understanding of all technologies.
* Should have excellent communication skills.
Job Description:
* To Plan and assign the tasks to team members through tickets daily.
* Monitoring the issues and make sure it gets completed within 24 Hrs.
* To estimate time for solving an issue in an projects.
* Must be a productive team player and able to work with developers to resolve issues.
* To report progress and issues in a timely manner as defined to both client and top level of the organization.
* To maintain and develop knowledge, skills and competencies about processes.
* capable to handle multiple projects at a Time.
To join us and be part of our growing team, Kindly click here to post your resume.
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